The Diox Detox Tea Service Agreement is an official document that regulates the commercial relationship between you and us. This agreement clearly sets out your rights, our responsibilities, and our service standards. The key points of our agreement are as follows:

1. Product Quality and Warranty

As Diox Detox Tea, we guarantee that all our products comply with the highest quality standards. Each of our products goes through strict quality control processes from production to packaging. If you detect any defect or quality problem in the product you purchased, you have the unconditional right to return or exchange.

2. Delivery Terms

Your orders are shipped from our warehouse in America or Turkey, depending on stock availability. Under normal conditions, your order is prepared and shipped within 1 business day. However, this period may extend to 2-5 business days due to busy periods or special circumstances. Delivery time may vary depending on your location. We provide you with a special tracking number, allowing you to track your order in real-time.

3. Payment and Pricing

The prices of our products are stated in Turkish Lira on our website. Our prices include VAT. During payment, you can choose one of the options of credit card, bank transfer, or cash on delivery. Campaigns and discounts are valid between the specified dates and are limited to stocks.

4. Return and Exchange Policy

If you are not satisfied with our products, you can request a return or exchange within 14 days from the date of purchase. For the return or exchange process, the product must be unused and in its original packaging. Return shipping costs are borne by the customer unless the product is defective.

5. Customer Rights

Within the scope of the Consumer Protection Law No. 6502, all our customers have legal rights. These rights include the right to information, the right of withdrawal, and the right to protection against defective goods and services.

6. Privacy and Data Protection

Your personal data is protected within the framework of the Personal Data Protection Law No. 6698. Your data is used only for the purpose of providing services and is not shared with third parties except for legal obligations.

7. Dispute Resolution

In case of any disagreement, a solution is first sought through mutual negotiation. If a solution cannot be found, the courts of the Republic of Turkey have jurisdiction.

This service agreement comes into effect when you purchase a product from Diox Detox Tea. You can access the full text of the agreement on our website, and you can contact our customer service for your questions.

As Diox Detox Tea, we work to provide you with the best service and earn your trust. This agreement, in addition to determining our mutual rights and responsibilities, ensures that our commercial relationship with you is built on solid foundations.

Place Order